Accessible Attractions

The Forum
Public Venue | Castle and Marketplace

An iconic building in the centre of Norwich where amazing free events take place year-round. Designed to be accessible, this welcoming space is an essential part of city life and is open to everybody. The Forum is a registered Norfolk Safe Space and a member of Norwich City Dementia Action Alliance.

• Step-free access- lifts to all floors.
• Accessible toilets- including a Changing Places toilet.
• Accessible parking- x12 spaces on Level -2.
• Assistance dogs allowed
• Customer service on-hand to help- for example with emergency evacuation.
• Large print documents and books at Norfolk & Norwich Millennium Library.
• Audio menu at Pizza Express.
• Fixed hearing loop and induction loop
• WiFi

The Forum, Millennium Plain, Norwich, Norfolk NR2 1TF
//since.clap.punch
01603 727950
[email protected]

The Forum // A unique space in the heart of Norwich
Accessibility | Norwich | The Forum

Norwich Theatre Royal
Theatre | Chapelfield

As the largest stage in the East of England, Norwich Theatre presents a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds.

• Step-free access- lifts to the circle.
• Accessible toilets- x6 spread across venue.
• WiFi- free of charge.
• Assistance dogs allowed
• Dedicated accessible seating in the stalls and circle.
• Wheelchair-adaptable seating
• Induction loop and hearing headsets
• Familiarisation visits
• My Theatre Accessibility Scheme- for mental and physical disbilities.
• Essential companion free and discounted tickets.
• Access performances- including BSL, audio described, captioned, touch tours, dementia-friendly and relaxed).

Theatre Royal, Theatre Street, Norwich NR2 1RL
//reader.solid.tidy
01603 630000
[email protected]

Norwich Theatre
Access information | Norwich Theatre

Norwich Cathedral
Cathedral | Cathedral Quarter

Norwich’s magnificent Cathedral grounds are open to visitors of all faiths and none, set in 44 beautiful acres.

• Step-free access- ramps, level access via South Door and Hostry; platform lift at North West Door and up to Refectory Cafe.
• Accessible toilets- code needed from staff
• Accessible parking- including a space for a minibus with disabled passengers to book in advance in The Close.
• Assistance dogs allowed
• Large print leaflets
• Induction loop
• Free wheelchairs to borrow
• Tactile tours- book in advance
• Steps edged with different colours for visually impaired
• Brighter lighting available on request

The Chapter Office, 65 The Close, Norwich NR1 4DH
//hops.harder.fire
01603 218300
[email protected]

A place of worship, a historic treasure, an iconic landmark | Norwich Cathedral
Accessibility | Norwich Cathedral

The Cathedral of St John the Baptist
Cathedral | Earlham Road

The Catholic Cathedral is one of the finest examples of great Victorian Gothic Revival Architecture in the UK and is the second largest Catholic Cathedral in the country.

• Step-free access- via both car parks through The Narthex and garden. Some areas of the cathedral are inaccessible due to steps.
• Accessible toilets
• Accessible parking- West Car Park off Earlham Road.

The Cathedral of St John the Baptist | Welcome

Norwich Castle
Castle and Museum | Castle and Marketplace

One of the city’s most famous landmarks, Norwich Castle was built by the Normans over 900 years ago. It’s home to an amazing keep, museum and art gallery.

• Step-free access- via Farmers’ Avenue or an external lift in Castle Gardens; lifts to Rotunda first floor.
• Accessible toilets- including a Changing Places lift
• Accessible parking (when the keep reopens)
• Assistance dogs allowed
• Companion entry free of charge
• Portable hearing loop
• Large print information available
• Seating throughout
• Braille labelling
• Handheld torches available

Market Avenue, Norwich NR1 3JQ
//potato.slam.tight
01603 495897
[email protected]

Norwich Castle Museum & Art Gallery – Norfolk Museums Service
Access facilities at Norwich Castle – Norwich Castle Museum & Art Gallery

Museum of Norwich
Museum | Norwich Lanes

From Medieval to modern day, the Museum of Norwich tells the story of Norwich’s industries and the people who lived and worked here.

• Step-free access- lifts from the main entrance at street level and to the rest of the museum. Excludes the Undercroft.
• Accessible toilets
• Assistance dogs allowed
• Hearing loop
• Multi-sensory displays- including touch, smell and sound.
• Large print and braille documents
• Audio cassette and cd available
• Videos subtitled
• Wheelchair on-site available to use
• Carers entry free of charge

Museum of Norwich, Bridewell Alley, Norwich NR2 1AQ
//strike.nills.gown
01603 629127
[email protected]

Museum of Norwich – Museum of Norwich
Access facilities at the Museum of Norwich – Museum of Norwich

St Peter Mancroft
Church | Castle and Marketplace

Holding services almost every day, this centrally located church is both full of history and life.

• Step-free access- via the South Door.
• Assistance dogs allowed
• Hearing loop

The Church Office, The Chantry, Norwich NR2 1QZ
//settle.spoke.submit
01603 610443
[email protected] 

St Peter Mancroft Church | Church of England | Norwich, UK
Accessibility | St Peter Mancroft Church

Sainsbury Centre
Art Museum | University of East Anglia

The Sainsbury Centre is an inspirational public art museum in a world-class Norman Foster building, home to modern and world art spanning 5,000 years.

• Step-free access- platform lifts to lower galleries; up to class 2 vehicles.
• Accessible toilets- a Changing Places toilet is located 5 minutes away in the UEA Science building- accessible with a card borrowed from reception at weekends.
• Accessible parking- x4 spaces at the site’s car park within a short walk of the building.
• Assistance dogs allowed
• Large print guide
• Sensory backpacks
• Free tickets for carers and companions
• Tours for blind and partially-sighted visitors- book in advance.

University of East Anglia, Norfolk Road, Norwich NR4 7TJ
//tanks.wiring.prices
01603 593199
[email protected]

Sainsbury Centre | Art Gallery & Museum | Events & Exhibitions | Cafe
Sainsbury Centre | Visit Us | Opening Times | Facilities 

South Asia Collection
Museum | Castle and Marketplace

Immerse yourself in museum exhibitions and displays showcasing the art and crafts of South and South East Asia.

• Step-free access- staff available for assistance with doors; steps up to the first floor.
• Accessible parking- not allocated but a space close to the building can be reserved in advance.
• Assistance dogs allowed
• Staff can bring any products from the upstairs shop departments downstairs.
• Large print guide

The South Asia Collection, 34-36 Bethel Street, Norwich NR2 1NR
//bottle.manliness.analogy
01603 663890
[email protected]  

The South Asia Collection 

National Centre for Writing
Literary Hub | King Street Quarter

The National Centre for Writing celebrates and explores the artistic and social power of creative writing and literary translation.

• Step-free access- mostly wheelchair-accessible; platform lifts; ramp entrance via St Ann Lane.
• Accessible toilets
• Accessible parking- directly outside Dragon Hall on King Street
• Assistance dogs allowed
• Free companion tickets
• Concessionary rates
• Hearing loop
• Quiet spaces
• Large print format

National Centre for Writing, Dragon Hall, 115-123 King Street, Norwich NR1 1QE
//wisely.exist.jumped
01603 877177
[email protected] 

National Centre for Writing | NCW | Celebrating the Power of Words and Ideas Accessibility | National Centre for Writing | NCW

Julian Centre
Shrine and Visitor Centre | King Street Quarter

Explore Julian of Norwich, medieval English writer and mystic, who lived at St Julian’s Church in the heart of Norwich 650 years ago.

• Step-free access- garden is hilly but there are no steps; step-access only to Julian’s cell.
• Accessible toilets
• Assistance dogs allowed
• Seating

The Julian Centre, Rouen Road, Norwich NR1 1QT
//brands.ports.chop
01603 767380
[email protected]

The Julian Shrine | Julian of Norwich | St Julian’s, Rouen Road, Norwich, UK

Norwich Market
Market | Castle and Marketplace

Our famous 900-year-old Norwich Market is filled with tasty treats, unique gifts, and lots of useful items.

• Step-free access
• Accessible toilets
• Assistance dogs allowed
• Accessible seating

1 Market Pl, Norwich NR2 1ND
//aura.fears.images
0344 980 3333
[email protected]  

Norwich Market | Norwich City Council 

Plantation Garden
Gardens | Earlham Road

One of Norwich’s great treasures, Plantation Garden is a 3 acre Grade II English Heritage registered garden established just 600 yards from the city centre.

• Step-free access- mostly wheelchair accessible, including the entrance, main garden, lower lawn and palm terrace.
• Accessible toilets- only during events, otherwise nearby at St John the Baptist Cathedral.
• Assistance dogs allowed

The Plantation Garden 

4 Earlham Road, Norwich NR2 3D
//ended.brings.shrine
[email protected]

The Plantation Garden | Discover Norwich’s Hidden Garden
VISIT | The Plantation Garden 

Norwich City Football Club
Football Stadium | Riverside

Norwich City, nicknamed the Canaries, are based at Carrow Road stadium, where you can enjoy a match or take a behind-the-scenes tour.

• Accessible toilets
• Accessible parking- excludes match days
• Accessible seating and viewing areas
• Mobility buggy available
• Free personal assistant tickets

Norwich City Football Club, Carrow Road, Norwich NR1 1JE
//league.cave.risks
01603 721902
[email protected]

Home – Norwich City
Accessibility – Norwich City