Green man boss at Norwich cathedral
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Frequently Asked Questions

Norwich Tourist Information Centre's Frequently Asked Questions may have the answer you need...
Norwich Roman Catholic Cathedral
Roman Catholic Cathedral
Where can I find information about accommodation?
Search our lists of quality graded accommodation, or contact Norwich Tourist Information Centre - we can supply brochures on accommodation in and around Norwich.

Where’s the Cathedral?
We have two cathedrals! Which one would you like to visit first? The Anglican (900 years old) or the Roman Catholic (finished 1910). By the way, Norwich also has over 30 medieval churches, too.

Tombland in Norwich
Tombland, Norwich
Where can I park for the Theatre?
Norwich has four purpose-built theatres (The Maddermarket, Norwich Playhouse, Sewell Barn and the Theatre Royal) and many other exciting entertainment venues. See the parking planner for the locations of car parks.

Do you have a Park & Ride?
Yes, in fact we have six, on all sides of the City:
Airport – North A140/Airport
Costessey – West A47/A1074
Harford – South A47/A140
Postwick – East A47/A1042
Sprowston – Northeast A1151
Thickthorn – Southwest A47/A11
See www.passengertransport.norfolk.gov.uk for details

Acanthus column in Norwich
Where do the National Express Coaches drop off in Norwich?
Norwich’s ultra modern Bus Station between Surrey Street and Queen’s Road.
See www.passengertransport.norfolk.gov.uk for details


Where can I buy travel tickets?
You can get all your Rail and National Express tickets and advice from the award winning Norwich Tourist Information Centre.

Will Kemp memorial in Chapelfield Gardens
What’s the best way to see what Norwich has to offer?
On a Boat with City Boats
By Bus with City Sightseeing’s open-top bus
Take a stroll with one of our Blue Badge Guides.

Where can we drop-off our coach party?
Opposite the Theatre Royal in Theatre Street.

Norwich Yacht Station
Norwich Yacht Station
Where are The Broads?
The Broads are situated to the east and northeast of Norwich, there are over two hundred kilometres (125 miles) of waterways to explore. Read more about the Norfolk Broads here

What are The Broads?
Inland waterways, in medieval times peat was dug out of the ground for fuel, the diggings later flooded as the sea level rose to form the Broads. The Broads now have the status of a national park.

What’s the best way to see The Norfolk Broads?
The best way to see The Broads is perhaps by taking a boat excursion or hiring your own boat. The boats for hirer are generally cruisers and not narrowboats. The lock-free waterways are made up of tidal rivers, which link the various Broads. However, the broadland landscape is a wonderful place to explore on land too!

Beer Garden sign
What can I buy that’s unique to Norwich?
A bar of Caley’s chocolate - Caleys have made chocolate since 1883. Soldiers carried Caleys Marching chocolate in their kit bags in the First World War. Or why not buy a jar of Colman's mustard from the Mustard Shop? Colmans have manufactured mustard in Norwich for nearly 200 years.

We are coming to research our family tree, where can we get information?
Visit the recently completed Norfolk Records Office. Useful research materials can also be accessed at the Family History Society housed in Kirby Hall in Norwich. Microfiche copies can be viewed in the Norfolk Heritage Centre in the Millennium Library in The Forum.

Chapelfield Gardens
Chapelfield Gardens
Does Norwich have a Swimming Pool?
Yes – Norwich City Council have recently opened a new pool in the Riverside complex. The University of East Anglia also has facilities open to the public.

Where are the cobbled streets?
Elm Hill is located close to Norwich’s Anglican Cathedral. This picturesque street is full of antique shops, art galleries and cafes.
Cottage in Reepham
Cottage in Reepham
Where are the Shops?
The major high street retailers are located in the St. Stephen’s Street and Gentleman’s Walk areas of Norwich. In addition, there are shopping centres and malls to visit. We also have a host of smaller independent shops in the Norwich Lanes plus a vibrant Market. Read more about shopping in Norwich

Where can I leave my luggage?
The Norwich Tourist Information Centre have left luggage lockers, which can be hired for the day for a small fee (a deposit will be required).

Is there anywhere I can cycle off road?
Yes – Marriotts Way (23 miles)
Paston Way (18 miles)
Bure Valley Way (9 miles)
Peddars Way (46 miles)
Thetford Forest various routes
Read more about cycling

Norwich Market
Norwich Market
When’s the Market open?
It’s open six days a week.It is probably the largest permanent market in the UK.
Norwich Castle Keep
Norwich Castle Keep
Where can I see Nelson’s sword?
In Norwich Castle

What can I do with two young children?
Let their energies expire at Inspire
Or string them along to the Puppet Theatre
Or brave Boudica’s chariot at Norwich Castle.

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